FAQ
Products & Services
What types of products does Jacob’s Supply sell?
Flooring, decking, roofing, windows, doors, siding, appliances, insulation, water heaters, and more.
Are the products at Jacob’s Supply new or used?
The vast majority of our products are new; in the rare event we sell used items, they are clearly labeled.
Can I see product samples in-store?
Yes, many samples are available in-store.
Can I request special or custom orders?
Yes, upon request, we submit the order and the turnaround time averages from 1–2 weeks for most products.
Does Jacob’s Supply offer installation services?
No, but we may be able to point you in the right direction to local contractors.
Does Jacob’s Supply offer financing?
Unfortunately, not at this time.
Are bulk discounts available?
For large orders—ask in-store or by phone, we may be able to offer bulk discounts in certain circumstances.
Does Jacob’s Supply have a showroom?
Yes, with a wide selection on display, including flooring, decking, roofing, windows, doors, siding, appliances, insulation, water heaters, and more.
Does Jacob’s Supply sell tools or hardware?
We primarily focus on materials, but we do have a limited selection of tools available; call or ask in-store for availability.
Can staff help me choose the right materials for my project?
Yes, our knowledgeable staff can guide you on the needs of your project.
Company Overview
Where is Jacob’s Supply located?
7555 Lewis Ave, Temperance, MI 48182.
Who owns Jacob’s Supply?
Jacob's Supply is a local, family-owned company, Jacob Armentrout is our owner/operator
How long has Jacob’s Supply been in business?
Over 10 years.
How big is the Jacob’s Supply showroom and yard?
23,000 sq ft showroom and 8.5-acre paved yard.
Is Jacob’s Supply open to the public?
Yes, we serve both homeowners and contractors.
What makes Jacob’s Supply different from big box stores?
Personalized service, low prices (most items are 30–50% off retail), and a wide selection.
What are Jacob’s Supply’s company values?
Here at Jacob’s Supply, we seek to “Bless all those in contact with Jacob’s Supply with Christ-like care. For His kingdom’s cause and to His glory. We do this by being a solution people need, going the extra mile, fulfilling every promise, and doing all things in truth.”
How is Jacob’s Supply involved in the local community?
We support over a dozen local organizations, ministries, and individuals.
What are Jacob’s Supply’s payment options?
Cash, credit cards, and checks accepted.
How can I contact Jacob’s Supply?
Call 734-224-0978 or email contact@jacobssupply.com.
Delivery & Logistics
Does Jacob’s Supply offer delivery?
Not directly, but third-party options may be available.
Can staff help load materials?
Yes, in most cases our staff will load materials or assist in loading.
Can I have items held for pickup?
Items can be held for up to 7 days.
Customer Support & Policies
Can staff help me estimate how much material I need?
Yes, our staff can help calculate what you need.
What is Jacob’s Supply’s return policy?
Returns are accepted on non-special order, in-stock products within 30 days of purchase with receipt; certain restrictions may apply.
What is the warranty policy for products?
Due to the wide variety of products we sell, warranties vary; ask staff for details.
Are there seasonal sales or special promotions?
Yes, follow us online or sign up for updates.
How can I provide feedback or leave a review?
Leave a review online or contact us directly via our website or call 734-224-0978.
How can I stay updated on deals and promotions?
New products roll in all the time. To stay up to date on our current stock, sign up for our newsletter or follow us on social media.
